Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It also can improve client satisfaction by eliminating the monotony of repetitive work and allowing staff to do more impactful work for clients.
Legal practice automation is a multifaceted undertaking that requires a variety of tools and systems. To reap the maximum benefits begin by identifying which processes are the most click to read amenable to automation. Start with document creation review, document creation schedules, client intake, and marketing campaigns.
A good legal document software program can help attorneys quickly create custom documents for every client and matter, without having to manually enter information. Using templates for pleadings, letters to clients, and many more document generation reduces time and increases accuracy. Integrating your document automation software with a legal practice management program eliminates the necessity for manual time tracking. When a document is produced it is automatically inserted into the appropriate client and case files based upon the inputs of data.
Attorneys love AI because it relieves them of the repetitive, tedious work that is usually a part of their work. Freed from the burden of simple tasks, they can concentrate on the innovative and logical analysis that is the hallmark of ethical and professional representation.
Clients also appreciate how quickly their issues are dealt with as compared to the traditional customer experience, which requires lengthy meetings to collect data and verify it. Additionally, the ability to create accurate, customized documents and streamline client communications through a single system offers a superior client experience that improves satisfaction, retention and referrals.